Returns & Exchanges

We want you to be completely satisfied with your Moonboon purchase, which is why we offer a 30-day return window for all unworn and unwashed garments. Simply ensure all original tags are attached to receive a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label from your email, then securely affix it to the outside of your return package.

• 4.
  Drop Off & Track

  Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.